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For all ready-to-ship items: please allow 4 business days for your order to be processed and shipped.

For made-to-order /custom items: please allow up to 2 weeks* for your order to be created and shipped.

*Subject to change.

US Shipping is through USPS, and always includes delivery confirmation.  Canada Shipping is through USPS First Class International (up to 4 pounds*).  Delivery confirmation is not available on international shipments, however, the customs number will be provided upon request.

**nelle*s is not responsible for any lost, stolen or damaged shipments.​  If you would like your package insured, please ask.  Additional costs will be billed to the buyer.

*Any international order weighing more than 4 pounds will need to be shipped Priority Mail and any additional fees will be charged to you after your order is placed.

**Orders shipped to Canada customers may be subject to Canadian duty. This is beyond my control and is up to the discretion of the Canadian Border Agency. I cannot and will not mark international shipments as a gift.